TalenBazaar legal document

Privacy Policy

Effective date: June 27, 2026

This Privacy Policy explains how TalenBazaar processes information for product ordering, dark-store and authorized-partner fulfilment, delivery workflows, operational tools, Platform Service Fees, security, and app improvement.

Operator Status and Country

TalenBazaar is currently operated as an independent digital platform based in India. TalenBazaar is the platform name used for the service and is not presented as a registered company or other incorporated entity.

Information We Collect

We collect account and contact details, delivery address and order information, shop and product listings, product images, cart activity, Platform Service Fee payment references, device and app diagnostics, security events, and privacy preference records needed to provide and protect TalenBazaar.

How We Use Information

We use information to authenticate users, show products available for delivery in your selected area, process and manage orders, coordinate dark-store or authorized-partner fulfilment and delivery, provide customer support and notifications, operate partner and shop-owner platform services where applicable, prevent fraud and abuse, meet legal obligations, and improve reliability and performance.

Administrative Access and Operations

Authorized TalenBazaar administrators may access customer, shop, order, Platform Service Fee, delivery, and operational information when needed for customer support, fraud prevention, security investigations, moderation, dispute resolution, operational support, legal compliance, and Platform Service Fee and payment operations. Access is role-based and limited to authorized personnel. Administrative actions may be logged and audited.

Customer Analytics

TalenBazaar may generate operational, sales, and customer analytics, including aggregated or merchant-facing analytics, to improve platform performance, support merchants, detect fraud, monitor business operations, and improve customer experience. TalenBazaar does not sell personal data.

Audit Logs

Security events, moderation actions, and administrative activities may be logged and retained for security, compliance, fraud prevention, dispute resolution, and operational purposes.

Fulfilment and Delivery Sharing

When you place an order, TalenBazaar and the dark store or authorized fulfilment partner handling that order may access the customer name, phone number, delivery address, order items, quantities, and order status needed to prepare and complete it.

An assigned delivery partner may receive the customer name, phone number, pickup and delivery details, fulfilment location details, and item/order information needed to complete delivery. These parties must use this information only for the relevant order.

Photos, Camera, and Notifications

Where the app provides product or shop-management tools, authorized shop owners or partners may choose to grant camera or photo-library permission to add product images. Submitted product images and listing content may be stored and displayed publicly.

Authorized operational users and assigned delivery partners may register an Expo push token, device platform, and account identifier to receive order and delivery notifications. Notification permissions can be changed in the app or device settings.

Diagnostics, Payments, and Providers

We collect app performance, error, crash, and security diagnostics. When enabled, Sentry may receive diagnostic and performance information together with a pseudonymous account identifier and role; the app is configured not to send default personally identifiable information.

The app records the payment method, payment status, and payment reference needed to process and reconcile an order, but we do not store customer card, bank, or UPI credentials. Payment options and any applicable delivery charge are shown at checkout and may depend on the order flow. Razorpay processes eligible shop-owner Platform Service Fee payments. We may use Supabase, Expo/device notification services, Razorpay, and Sentry to operate the service.

Data Export and Deletion

An authenticated user can request an in-app export of available account data, which may include account details, carts, orders, payment and Platform Service Fee records, consent logs, deletion requests, permissions, and shop records linked to the account.

You can submit an account deletion request in the app. We verify the request through the signed-in account and begin a review; requests currently include a 30-day retention review period. We may retain limited records for legal, accounting, payment, fraud prevention, dispute resolution, security, or enforcement purposes.

Security and Your Rights

We use authentication, access controls, encrypted connections, rate limits, and audit/security logging to help protect the service. Depending on applicable law, you may request access, correction, export, deletion, restriction, objection, or withdrawal of consent.

For privacy, legal, or support-related questions, users may contact [email protected].

Children and Updates

TalenBazaar is not directed to children below the minimum age required by applicable law. We may update this Privacy Policy as the service changes, including if TalenBazaar becomes operated by a registered business entity in the future. Material updates may require renewed acceptance before continued use.